When you place an order or create an account via the Rhizo Health website, the personal information we collect, store and use may include your:
Name and Surname
Delivery Address
Email Address
Telephone Number
Non-personal browsing habits and click patterns.
The personal information collected from you will be used in the following ways:
To verify your identity
To confirm and fulfil your order
To administer your payment
To deliver the products you have purchased from us
To update you on the delivery of the products
For customer support purposes
To provide you with relevant product information
Rhizo Health and the customer agree to keep information that they receive from one another confidential by using the same degree of care that they would otherwise use to protect their own private information. Rhizo Health will not disclose any customer’s confidential information to anyone else unless the customer allows Rhizo Health to do so. The customer agrees to do the same with any confidential information received about Rhizo Health. Rhizo Health can, however, disclose the customer’s confidential information to Rhizo Health’s employees and contractors who require the information in order to perform their obligations in terms of this agreement. This includes disclosing a customer’s information to third parties for the purposes of background and credit checks prior to authorizing orders.
By visiting, browsing, and using www.rhizohealth.co.za, the customer consents to Rhizo Health’s use of Cookies, and when a customer places an order, they are agreeing that they are over the age of 18 and have the authorisation to use the payment method they submit to Rhizo Health.
Submission of any private details by a customer is confirming that the customer has done so with the understanding they have read, understood, and consented to these Terms and Conditions in full.
The customer gives consent to Rhizo Health to store any personal information provided by the customer. Should a customer wish to repeal this, the customer should do so by providing a written request and sending it to anadia@rhizohealth.co.za.
Any card and/or payment details saved by the customer will never be shared with third parties unless for the purposes of a credit check.
Any telephone calls made to Rhizo Health may be recorded for quality purposes, record keeping and training. By telephoning Rhizo Health, the customer consents to the storing and use of this information by Rhizo Health.
The Rhizo Health website uses Cookies as a device to measure and analyse visits to the website and customer behaviour. This is done to continually improve the customer’s shopping experience, to monitor the realisation of sales and marketing tools and devices, to remember the customer’s preferences for when they return to the website, and for targeted advertising relevant to the customer. By using the website, the customer consents to the website’s use of Cookies. Any customer can control Cookies by visiting www.aboutcookies.org at their own discretion. When a customer alters or deletes Cookies, the customer is liable for any lost information.
All marketing and newsletter functions on the Rhizo Health’s website offer opt-out or unsubscribe functions that the customer is free to utilize at their own discretion should they wish to do so.
Rhizo Health reserves the right to share the customer’s private information, both within the Rhizo Health company and to third parties, for the purposes of the processing, managing and delivering an order, tracking an order, refunding or returning or exchanging an order, following up on an order, for fraud, background and credit checks, when there is a legal obligation to do so, to collect website traffic and sales information and forecast trends, and for marketing and demographic studies conducted all for internal purposes.
Rhizo Health will never sell the customer’s personal information to any third-party marketing agencies or companies.
The Rhizo Health website uses Cookies as a device to measure and analyse visits to the website and customer behaviour. This is done to continually improve the customer’s shopping experience, to monitor the realisation of sales and marketing tools and devices, to remember the customer’s preferences for when they return to the website, and for targeted advertising relevant to the customer. By using the website, the customer consents to the website’s use of Cookies. Any customer can control Cookies by visiting www.AboutCookies.org at their own discretion. When a customer alters or deletes Cookies, the customer is liable for any lost information.
Marketing Material and Opt-Out Provisions All marketing and newsletter functions on the Rhizo Health’s website offer opt-out or unsubscribe functions that the customer is free to utilize at their own discretion should they wish to do so.Rhizo Health takes will take all the necessary and reasonable steps to protect your personal information by:
Restricting access to your personal/private information
Maintaining technology products to prevent unauthorized computer access
Securely destroy your personal/private information when it is no longer required or needed for our record retention purposes.
The website is a general audience website and is not specifically designed for or targeted at children. We do not knowingly collect, use, or distribute any personal information from children under the age of 18. Should we at any stage become aware that personal information regarding a child under the age of 18 has been collected via the Rhizo Health website, we will use such information for the sole purpose of contacting the child’s parent or guardian in order to obtain verifiable parental consent.
If we do not obtain consent after a reasonable period, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will take the necessary steps to fully remove it from all our records. Rhizo Health will provide a description of the specific types of personal information collected from a child who is under the age of 18 should it be requested from a parent.
